Accessible Eco Luxury

The Genre Candle Difference

Phthalate-Free Fragrances:

We use phthalate-free fragrance oils. Phthalates are artificial chemical "plasticizers" (i.e. plastics) to help fragrance last longer. They are widely known to be endocrine disrupters and cause reproductive issues. We source all our fragrance oils from small suppliers dedicated to phthalate-free oils.

Vegan-friendly:


All candles are made with coconut soy vegan wax. Our room sprays and soaps are also vegan. Our lip balms and body butters may not be as we use beeswax.

Candle Safety

  • Never burn a candle unattended.
  • Place your lit candle on a heat-resistant surface or a heat-resistant plate, and away from objects like papers, clothes, window drapes, dry flowers and other flammables.
  • Do not burn candle for more than 3-4 hours at a time for glass jar; 1-2 hours for tin jars.
  • Once there is 1/2 inch of wax left, your candle is done!
  • Keep candles out of reach of children and pets.
  • Never add dry flowers, herbs, essential oils, stones in your candle.

Candle Care

We recommend the following:

  • The first time you light your candle, make sure it burns to the edges (it may take 3-4 hours to achieve). Do not simply light and blow out because it will then tunnel.
  • Use a trimmer to trim your wick before every use. This prevents soot and promotes clean burning. It also allows for a lower, consistent flame that will create the best scent throw.

Shipping

How much is shipping?

Shipping varies between $5-$10 per order. All orders $75+ ship free.

Where do you ship to?

We ship to all U.S. states and Puerto Rico.

How long will my order take?

Most orders will ship within 3 days.

Returns

Return policy

Due to the custom nature of our products, we do not take returns if a customer simply changed their minds. However, if a product is faulty, contact us for a replacement or solution.

How are refunds processed?

We issue refunds in the form of store credit or a money return in the original form of payment.